Interpersonal Skills (Completed)

Interpersonal skills is the communication skill were multiple individuals hear the interactions of other individuals. Interpersonal is the ability to getting along with others ideas and communication skills.The two interpersonal skills I will be discussing are: Language and Methods.

Language- Using positive language teaches language so that it comes across in a positive and constructive way. Using positive language helps creates an influential person, rather than an hostile or confrontational target. The use of a positive language tends to reduce conflict and improve communication between speaker/writer(s) as the language used is credible and respectable. The use of our language allows us to communicate orally, or in written form to the way of expressing ourselves and will affect whether the message is received positively or negatively. Using positive language can also express unpleasant news and can used to soften the impact using positive language. 

Using negative language can create tension and conflict between others and is advised as a threat. Using negative phrasing and language such as telling a recipient something they done is wrong and be blamed for automatically approaches conflict and causes a poor image to both individuals. The use of negative language causes distress between speakers and audiences as the bond of trust would be downgraded. The use of negative attitude defeats the purpose creating a credible and persuasive view in the eyes of your audience.

Overview- Using negative language shows a poor image to customers, and those around us. Negative attitude and phrasing can cause conflict and confrontation where it's not necessary or desired. Using positive language is the first place to start using a positive attitude. Once a person has developed the use of a positive language,it will be easier for a person to change their spoken language to present a more positive tone.