Sunday, 10 April 2016

Interpersonal skills (Complete)

interpersonal skills is the communication skill were multiple individuals hear the interactions of other individuals. interpersonal skills is the ability of getting along with other's ideas and communicational skills.

Language- Using positive language teaches language so that it comes across in a positive and constructive way. Using positive language helps creates an influential person, rather than an hostile or confrontational target. The use of a positive language tends to reduce conflict and improve communication between speaker/writer(s) as the language used is credible and respectable. The use of our language allows us to communicate orally, or in written form to the way of expressing ourselves and will affect whether the message is received positively or negatively. Using positive language can also express unpleasant news and can used to soften the impact using positive language. 




Using negative language can create tension and conflict between others and is advised as a threat. Using negative phrasing and language such as telling a recipient something they done is wrong and be blamed for automatically approaches conflict and causes a poor image to both individuals. The use of negative language causes distress between speakers and audiences as the bond of trust would be downgraded. The use of negative attitude defeats the purpose creating a credible and persuasive view in the eyes of your audience
Using Intonation- Intonation is the language technique which consists on how we say things, than what we say. Intonation is to understand the expressions and thoughts that go with words. Intonation is divided into phrases known as 'tone-units'. tone units is divided into three categories: Pitch, tone and pattern. The pitch-range movement goes up and down as everybody has their own unique pitch range. Each tone unit is the fall or rise in the persons tone speaking and is known as the 'tonic-syllable'. Lastly the pattern of pitch variation is the essential meaning in the phrase's meaning. Changing the intonation can completely change the meaning of someone's phrase.  An example of intonation is the phrase 'Not again'. Using Intonation, the phrase 'Not again' can mean a surprise, humor or annoyance, but there are many possibilities. Using intonation helps to provide the awareness of communication and support any misunderstandings, speakers losing interest or even taking offences.

Overview- Using negative language shows a poor image to customers, and those around us. Negative attitude and phrasing can cause conflict and confrontation where it's not necessary or desired. Using positive language is the first place to start using a positive attitude. Once a person has developed the use of a positive language,it will be easier for a person to change their spoken language to present a more positive tone.


Saturday, 9 April 2016

Interpersonal Skills (Draft)



Language- Using positive language teaches language so that it comes across in a positive and constructive way. Using positive language helps creates an influential person, rather than an hostile or confrontational target. The use of a positive language tends to reduce conflict and improve communication between speaker/writer(s) as the language used is credible and respectable. The use of our language allows us to communicate orally, or in written form to the way of expressing ourselves and will affect whether the message is received positively or negatively. Using positive language can also express unpleasant news and can used to soften the impact using positive language. 

Using negative language can create tension and conflict between others and is advised as a threat. Using negative phrasing and language such as telling a recipient something they done is wrong and be blamed for automatically approaches conflict and causes a poor image to both individuals. The use of negative language causes distress between speakers and audiences as the bond of trust would be downgraded. The use of negative attitude defeats the purpose creating a credible and persuasive view in the eyes of your audience.

Using Intonation- Intonation is the language technique which consists on how we say things, than what we say. Intonation is to understand the expressions and thoughts that go with words. Intonation is divided into phrases known as 'tone-units'. tone units is divided into three categories: Pitch, tone and pattern. The pitch-range movement goes up and down as everybody has their own unique pitch range. Each tone unit is the fall or rise in the persons tone speaking and is known as the 'tonic-syllable'. Lastly the pattern of pitch variation is the essential meaning in the phrase's meaning. Changing the intonation can completely change the meaning of someone's phrase.  An example of intonation is the phrase 'Not again'. Using Intonation, the phrase 'Not again' can mean a surprise, humor or annoyance, but there are many possibilities. 

Overview- Using negative language shows a poor image to customers, and those around us. Negative attitude and phrasing can cause conflict and confrontation where it's not necessary or desired. Using positive language is the first place to start using a positive attitude. Once a person has developed the use of a positive language,it will be easier for a person to change their spoken language to present a more positive tone.

Communication in writing (Draft)

Spelling- Words in English are not always spelled as they are pronounced. Spelling in English follows some basic rules and the majority of English words (around 75%). The main basic spelling rules relate to: prefixes and suffixes; spelling and plurals; doubling letters; dropping and adding letters and verb forms. Spelling is the use of creating words with the correct spelling. Spelling is important as it allows yourself to speak and spell correctly. Using the correct phrases and spelling  increases the chance of creating creative ideas and effectively increase improve dialogue in a conversation.  

   Grammar- Grammar is the system of a language. People sometimes describe grammar        as the structural rules of the composition of clauses, phrases, and words in any given            natural language. All languages change over time. What we call "grammar" is simply a          reflection of a language at a particular time. Grammar is referred as the 'correct phrase'        and is essential when dealing with written or physical communication.

Proofreading- Proofreading is the process of finding and correcting spelling, grammar, punctuation, and formatting errors. Failing to properly proofreading material  can lead to miscommunication or grammatical errors.

Communication in Writing (Complete)

Spelling, grammar and proofreading are essential aspects in a communicative subject. Below I will be discussing how important they are and why it's important in Communication in Writing.



Spelling- Words in English are not always spelled as they are pronounced. Spelling in English follows some basic rules and the majority of English words (around 75%). The main basic spelling rules relate to: prefixes and suffixes; spelling and plurals; doubling letters; dropping and adding letters and verb forms. Spelling is the use of creating words with the correct spelling. Spelling is important as it allows yourself to speak and spell correctly. Using the correct phrases and spelling  increases the chance of creating creative ideas and effectively increase / improve dialogue in a conversation.  




Grammar- Grammar is the system of a language. People sometimes describe grammar as the structural rules of the composition of clauses, phrases, and words in any given natural language. All languages change over time. What we call "grammar" is simply a reflection of a language at a particular time. Grammar is referred as the 'correct phrase' and is essential when dealing with written or physical communication.



Proofreading- Proofreading is the process of finding and correcting spelling, grammar, punctuation, and formatting errors. Failing to properly proofreading material  can lead to miscommunication or grammatical errors.

Barriers in Communication (Draft)

Communication barriers is a barrier where cultural differences harm communication in employees, customers, and other stakeholders. It is important to understand the barriers to cross-cultural communication and know how to overcome them.

Cultural Barrier- A cross-cultural barrier is a barrier which can affect having trouble communicating with someone from another culture. An example of a cultural barrier is language. Language is a reflection of culture, and different cultures have very different ways of assigning meanings to words. An example is the word "gift" . In Germany the word gift is not quite the same as the English term. The word gift in German actually means 'to poison' whereas in England it means "a present". Many terms do not mean the exact same in man different cultures. Language difficulties such as this can offend both clients communicating as either of them do not understand each other. Cultural difference can also impact the behaviour of communicating.Cultural differences in behaviour and body languages can also cause miscommunication between two different cultures. For example, in many Asian countries, eye contact is an omen as it allocates a sign of disrespect, whereas in the U.S, it is important to make eye contact with someone who is speaking to you or they may think you are uninterested or  distracted. This barrier effects communication as different cultures can be offended easily and would not want to discuss any more details with racist comments etc.
There are methods to overcome cultural barriers. One method which can be used is learning specific cultures and being open-minded and willing to learning it. This can help to understand cultural diversity and also gives you the ability to communicate with a different language. Understanding their language would help prevent barriers as both individuals understand each others's language and know how to not offend each other. Another method is learning a second language. Learning religious views is also a method 
Barriers to Interpersonal Communication- Interpersonal communication barriers negatively impact how effectively we are able to communicate at work, with our friends, and in our families. Interpersonal barriers will always be present every day of our lives and we have to create methods to get a way around them. being interpersonal means "we are all different"  and experiencing this can be a challenge to communicate with as different cultures have different interpersonal needs. Interpersonal needs include people with different personalities, emotions, priorities, and feelings.






Barriers in communication (Complete)

Communication barriers is a barrier where cultural differences harm communication in employees, customers, and other stakeholders. It is important to understand the barriers to cross-cultural communication and know how to overcome them.

Cultural Barrier- A cross-cultural barrier is a barrier which can affect having trouble communicating with someone from another culture. An example of a cultural barrier is language. Language is a reflection of culture, and different cultures have very different ways of assigning meanings to words. An example is the word "gift" . In Germany the word gift is not quite the same as the English term. The word gift in German actually means 'to poison' whereas in England it means "a present". Many terms do not mean the exact same in many different cultures. Language difficulties such as this can offend both clients communicating as either of them do not understand each other. Cultural difference can also impact the behavior of communicating.Cultural differences in behavior and body languages can also cause miscommunication between two different cultures. For example, in many Asian countries, eye contact is an omen as it allocates a sign of disrespect, whereas in the U.S, it is important to make eye contact with someone who is speaking to you or they may think you are uninterested or  distracted. This barrier effects communication as different cultures can be offended easily and would not want to discuss any more details with racist comments etc.
There are methods to overcome cultural barriers. One method which can be used is learning specific cultures and being open-minded and willing to learning it. This can help to understand cultural diversity and also gives you the ability to communicate with a different language. Understanding their language would help prevent barriers as both individuals understand each others's language and know how to not offend each other. Learning religious views is also a method to overcome cultural barriers. For example shaking hands with your left hand with a middle-eastern culprit is a sign of disrespect as it is used for hygiene. If both individuals understood the barriers between cultures, no offences can be created and would proceed in a much more beneficial communication.  


Barriers to Interpersonal Communication- Interpersonal communication barriers negatively impact how effectively we are able to communicate at work, with our friends, and in our families. Interpersonal barriers will always be present every day of our lives and we have to create methods to get a way around them. Being interpersonal means "we are all different"  and experiencing this can be a challenge to communicate with different cultures as every culture have different interpersonal needs. Interpersonal needs include people with different personalities, emotions, priorities, and feelings.
Methods of getting past interpersonal barriers rely on understanding the audience a person is talking to and the cultural impact it can have.  


Written Communication- written communication is a common way we communicate with on a daily basis, however there are many ways to lose its affection by the structure of how its made. Structure of written communication – sentence/paragraph structure, large blocks of writing are off-putting and can lead a person to lose interest. Structuring in paragraphs makes written communication easier to read and understand. When communicating to another person or business via written communication, setting things out in a logical order is  a must, as it is less confusing, if the writer jumps from one thing to another it can be hard to understand the message being communicated.



Errors – spelling and grammar errors can result to a misleading communication with clients or individuals. If the type of communication includes spelling mistakes or grammatical error, it can make the person being communicated confused and may lead to lose interest and stop reading.





















Tuesday, 5 April 2016

Engaging Audiences (Completed)


Engaging audiences can be both stressful or exciting. but engaging the audience is important as it involves them to express their own prospective 

Engaging audiences


1. Being genuine.

When talking to an audience people who think too highly of themselves may be perceived as arrogant and wont get interest from an audience. Talking to an audience will allow you to share your successes and achievements, but Success does not equal superiority.

2. Slowing down context.

Feeling stressed or anxious can make you feel embarrassed and talk too quickly. Trying to slow down your speech and looking your audience in the eye will provide you a calmer posture and you're less likely to stumble over words.


3. Communicate clearly.

Talking to audiences can be nerve racking for some but our spoken words is the primary attention requirement needed to spread the word. If your verbal communication isn't clear, the target audience will not be able to understand your presentation and most likely to pay attention to you.    

4. Being vulnerable.

Presenting an audience and sharing a personal story can immediately share a connection with an audience. Showing your audience a personal story can make people feel relaxed and create a better connect with yourself. Whilst talking to an audience, you don’t need be afraid to share a story or two about how you failed at something and what you learned in the process. Using this technique can disclosing the event with some emotional trust. Opening up to your audience will give your audience the chance to get to know you and realize we're all human. 

5. Humor 


Using humor can be a powerful way to engage an audience but can be risky as an audience can be offended. Using humor should be fun and maintain a professional tone, but not be offensive. Never target a joke at a specific person or group of people. Though you may receive laughs, you’ll be perceived as hurtful and unprofessional.

6. Overcome nervousness.

 talking to an audience can be a  cause a person to be a little nervous.  It’s natural and can send the message that you lack confidence. Talking to an audience can effect dialogue but you cant let your anxiety trip you up. Instead, keeping the audience focused on your message. Preparing ahead of time and practicing what you want to say then gives your presentation a sense of confidence.

Tuesday, 15 March 2016

Interpersonal Skills (Completed)

Interpersonal skills is the communication skill were multiple individuals hear the interactions of other individuals. Interpersonal is the ability to getting along with others ideas and communication skills.The two interpersonal skills I will be discussing are: Language and Methods.

Language- Using positive language teaches language so that it comes across in a positive and constructive way. Using positive language helps creates an influential person, rather than an hostile or confrontational target. The use of a positive language tends to reduce conflict and improve communication between speaker/writer(s) as the language used is credible and respectable. The use of our language allows us to communicate orally, or in written form to the way of expressing ourselves and will affect whether the message is received positively or negatively. Using positive language can also express unpleasant news and can used to soften the impact using positive language. 


Using negative language can create tension and conflict between others and is advised as a threat. Using negative phrasing and language such as telling a recipient something they done is wrong and be blamed for automatically approaches conflict and causes a poor image to both individuals. The use of negative language causes distress between speakers and audiences as the bond of trust would be downgraded. The use of negative attitude defeats the purpose creating a credible and persuasive view in the eyes of your audience.


Overview- Using negative language shows a poor image to customers, and those around us. Negative attitude and phrasing can cause conflict and confrontation where it's not necessary or desired. Using positive language is the first place to start using a positive attitude. Once a person has developed the use of a positive language,it will be easier for a person to change their spoken language to present a more positive tone.





Tuesday, 8 March 2016

Cultural Diversity (Complete)

Every culture interprets different body language, gestures, posture and carriage and vocal noises. Communicating to audiences can be risky to handle out. Most audiences have different opinions of dialogue and gestures which is at risk to offend viewers. Audiences are diverse as some gestures can have a different meaning to another culture.

Gestures-   Nodding our head up and down would indicate yes or no, but in some countries, it means the exact opposite. In the Middle East for example, nodding our head down indicates agreement or "Yes", whilst nodding up is a sign of disagreement; The thumbs-up signal in the UK for example is an indicator of "OK" whilst in Iran the gesture is classed vulgar. While in other cultures it's an extremely offensive reference to a private body parts and a Point gesture with the wrong finger is classed as an offence. The list continues: Some countries consider a simple handshake rude, and it's always rude to hand an object to another person with our left hand in the Middle East as the left hand is used for personal hygiene in some cultures. Cultures in India consider belching as a sign of appreciation whereas in the UK it’s classed as a uncouth action.

Body Language- Body language is a non verbal communication where feelings, thoughts and intentions are expressed by physical behavior. Body language is expressed by the body posture, gestures, eye movement and the use of space in the communication environment. Body language will differ as cultures have different meaning to one another and may offend audiences.

Eye Contact - In places such as the west and and European countries eye contact is important as it shows interest  and respect towards groups. In other countries such as Japan and Africa, eye contact is addressed as disrespect. 



Facial expressions- Facial expressions is a prefix of communication and might be the only form of non-verbal communication that could be considered universal. All cultures express emotions in the same way with their facial features; an audience would determine the emotion felt from the announcer. There are multiple universal facial expressions: anger, disgust, fear, happiness, sadness and surprise. Although the cultures may not understand the accent or language, our body language and facial expressions differ as we all share the same emotions via facial emotions and body language. 

Scent- Reasonably, places like the US and the UK do not like the the stench of natural body odors and tend to purchase products such as antiperspirant and perfume to cover these smells. Many cultures such as Arabic and Asian admire the smell as its to be natural. Asian culture emphasize the importance of washing regularly to be clean.

Touch- Touch is another communicative feature in places such as the UK and the U.S.  Touch in both these countries, such as handshakes are welcoming and a sign of interest, surprise and respect in topic. However in other cultures such as Islamic and Hinduism cultures do not touch with the left hand, as it is used for bodily functions. 

Overall- Globalization has affected the way we communicate to each other as human beings. When talking to an audience, we must consider taking notice of cultural diversity and review the consequences of talking to audiences. Multiculturalism means an announcer needs to take notice of offensive gestures, body language and emotions as it will ultimately create dominance of speech or lead in a loss of interest.